Frequently Asked Questions

Tourney24 (also known as Tourney or tourney24) is an AI-powered Indian sports tech startup and sports tournament marketplace — providing AI-powered tournament software, tournament management software, online registration, fixtures, live scoring, payments, analytics, AI match analysis for players, white-label association platforms, corporate sports days, match videos, rewards, and live broadcasting services across India.

Yes. Tourney24 is the full product name. People also search for Tourney, tourney24, or Tourney 24 — they all refer to the same AI-powered sports tech startup and tournament platform from Altiron One Global Private Limited. See About for the company and brand details.

Yes. Tourney24 is the AI-powered sports tournament product of Altiron One Global Private Limited, a DPIIT-recognised startup incubated at B.M.S. College of Engineering, Bengaluru. See About and AI-powered tournament software.

Yes. Tourney24 is AI-powered tournament software and an AI-powered tournament operating system — Smart AI Scheduling for organizers, AI match analysis for players, plus registration, fixtures, live scoring, payments, analytics, marketplace, broadcasting, and managed ops. See /services/ai-powered-tournament-software.

Smart AI Scheduling helps organizers run match days with a click — courts, times, and pacing for knockout, round robin, and RR+KO. It is highlighted in tournament management software and fixtures services. See Tournament management and For Organizers.

As AI-powered tournament software, Tourney24 includes: Online registration and entry verification; Smart AI Scheduling — schedule courts, times, and match pacing with a click; Auto-generated fixtures (knockout, round robin, and RR+KO) with court and time assignment; Custom sports and formats for associations, clubs, and leagues; Live scoring software with public scoreboards and standings; Secure registration payments and fee tracking; Analytics and participation reports; Match videos when organizers publish them.

Click the 'Register' button on the homepage, fill in your details including name, email, and password, verify your email address, and you're ready to start exploring tournaments and earning rewards.

Yes, Tourney24 is completely free for players. You can browse tournaments, register for events, track your performance, and redeem rewards without any charges. Organizers have different pricing plans based on their needs.

We currently support Badminton, Table Tennis, Tennis, Football, Cricket, Pickleball, Basketball, Kabaddi, Futsal, Volleyball, Kho Kho, and Throwball. New sports are added regularly based on community demand.

Browse available tournaments on our platform, select the one you're interested in, click 'Register', choose your event category (singles, doubles, or team), complete the payment if required, and you'll receive a confirmation email.

If you want to cancel your registration or change registration details, that is handled by the tournament organizer under their own policy — Tourney24 does not process player cancellations or alterations. Exception: if a tournament is confirmed as fraudulent, Tourney24 will refund the amount you paid through the platform.

If Tourney24 confirms a tournament is fraudulent, Tourney24 will refund the registration amount you paid through the platform. Contact team@tourney24.com with your tournament and payment details.

Fixtures are generated from the tournament format (knockout, league, or group stage). On tournament management and related services, Smart AI Scheduling can assign courts, times, and pacing with a click. Organizers can also manually adjust schedules. You'll be notified of your match timings via email and in-app notifications.

On eligible live-scored matches, players can open Tourney24 AI for momentum, pressure points, set breakdowns, and related insights. See For Players.

If a match is postponed due to weather or other reasons, you'll be notified immediately. The organizer will reschedule the match and update the tournament bracket accordingly.

Register as an organizer on our platform, complete your organization profile, submit verification documents, and once approved, you can start creating and managing tournaments.

Tourney24 offers multiple models: marketplace listings at 7% + GST (standard sports and formats only — nothing custom; see /marketplace); tournament management, broadcasting package (includes tournament management; delivered for Karnataka Badminton Association / KBA), and white-label with custom sports and formats are quoted on request. See /pricing.

Yes on tournament management and related software surfaces — Smart AI Scheduling helps assign courts, times, and pacing with a click for knockout, round robin, and RR+KO. Marketplace listings use automated fixtures for standard formats. See For Organizers and Tournament management.

Payments are settled to your registered bank account within 48 hours after the tournament concludes. You can track all transactions in your organizer dashboard.

On the marketplace: no — only the standard Tourney24 sports catalog and knockout, round robin, and RR+KO. Custom sports and custom formats are available with tournament management, the broadcasting package, and white-label. Prize pools, fees, and age categories can still be set on marketplace listings.

Click 'Forgot Password' on the login page, enter your registered email, and you'll receive a password reset link. The link is valid for 24 hours.

Try clearing your browser cache, refreshing the page, or using a different browser. If the issue persists, contact our support team with details of the problem.

You can reach us via email at team@tourney24.com, WhatsApp or call 80952 63150 / 98411 67291, or visit our Contact Us page to message us directly on WhatsApp. We typically respond within 24 hours.

Absolutely. We use industry-standard encryption to protect your data. We never share your personal information with third parties without your consent. Read our Privacy Policy for more details.